You are automatically enrolled in ElderShield if you are a Singapore citizen or Permanent Resident with a Medisave account at age 40, unless you opt out of the scheme.
You can check for your ElderShield coverage through the CPF Board's website. The steps are as follows:
- Go to
- Log in to "My CPF Online Services" using your NRIC and SingPass
- Select "My Messages" and view under "Healthcare"
- If you are covered under ElderShield, this section will let you know the ElderShield insurer you are covered under (ie Aviva, Great Eastern, or NTUC Income).
HOW TO MAKE A CLAIM
If your ElderShield claim is successful, your insurer will reimburse the full cost of the assessment fee to you.
Opt-back into ElderShield
If you have opted-out of ElderShield earlier, and wish to opt-in, please note that you need to be age 64 year old and younger, and your re-entry into the scheme will be subject to underwriting.
Should you wish to opt back in, you can contact any of the three ElderShield insurers below:
Aviva: 6827 7788
Great Eastern: 1800- 248 2888
NTUC Income: 6332-113
You can find out more through the
Ministry of Health website.